Frequently asked questions

Yes. You can include multiple names or details, and we will help you review the layout during the proof process so your design fits well and stays clear.

Orders are processed within 1 to 3 business days and shipped via USPS. If timing matters for your memorial piece, reach out before you place your order.

Project Black Horse is our commitment to honor the sacrifices made by military families. When you buy from Black Horse Fabrications, your purchase helps support that mission and keep the tribute going.

Yes. You can order custom plaques from us, and we can personalize them to honor a service member, unit, or cause. We also offer custom laser engraving to help make the piece more personal.

You can return items within 30 days of purchase as long as they are in original condition and packaging. Personalized or handcrafted items may have limited return options or need approval. If your return is approved, you cover return shipping unless the item arrived damaged or defective. Contact us with your order details and reason for the return to get started.

We want you to be completely satisfied with your purchase! If for any reason you're not delighted, you can return your item within 30 days of purchase for a full refund. Please contact us for return instructions.